Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Grado - The Hemp Headphone - Dynamic Driver Open Air Headphones
The first of its kind, hemp finds yet another purpose in The Hemp Headphone. A brilliant, warm, and precise sound rolled into a Limited Edition Grado.
Into the Unknown
In their never-ending pursuit to experiment with all types of woods and materials, Grado had the opportunity to build with hemp. They weren't sure how these hemphones would turn out, but to everyone’s surprise it quickly became a favorite passed around Grado. To be blunt, this is one of the best sounding Limited Editions they've built.
Built from Hemp
The highly compressed hemp creates a damping effect between their fibers. This produces a fuller sound, comprised of a noticeable low end and a top end that extends smoothly to its limits. The hemp may be doing the heavy lifting, but the hemphone is a joint effort. Grado built maple into the housing to help balance out the sound, and bring out the sonic properties that maple produces.
The Grado drivers built into the hemp housings had to be specifically tuned for a material they had never worked with before. Being paired with maple gave them some foresight, but only through trial-and-error could we get the speakers to sound how we wanted, and bring out the potential of the hemp.
The last seven decades has given Grado time to perfect their sound, letting the headphones reveal new notes and details in songs heard hundreds of times. The Hemp Headphone is a slow burn, constantly getting better with every listen. Grado makes sure with every headphone they build their signature Grado sound is ever-present, working in tandem with the hemp and maple.
Hand-Built in Brooklyn
Each Hemp Headphone is hand-built by Grado's team in Brooklyn. Fine rolled for every genre of music, hemp and maple work together for the first time to bring a new level of vibrancy to our Limited Editions. Grado started building on a kitchen table in 1953, and every experience since then has led to the creation of The Hemp Headphone.