Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Transformative Engineering - PSB-1 - Voice Assistant Balun
Voice Assistant devices are here to stay and Transformative Engineering has developed an elegant interface that integrates your clients’ Voice Assistant device into their new or existing AV system.
Audio, IR, and even Power… over just one Category cable!
The audio transformers used in the PSB-1 balun set are high-quality, audiophile-grade and will provide exceptional audio reproduction. In addition, the PSB-1 extends 5.2 VDC power and an IR pass-through over inexpensive Category cable. When integrating the PSB-1, one can install the Voice Assistant device up to 100 meters away from the equipment rack and still maintain audio signal, voltage, and IR.
The PSB-1 baluns are sold in pairs and must be used in pairs. These are directional devices with one balun designated “device” and the other balun designated “amplifier”. The PSB-1 “amplifier” balun requires the use of the power supply and the USB-micro cable provided with the Voice Assistant. The ‘device” balun is then connected via the included USB-micro cable to the Voice Assistant, making for a much cleaner installation (with no wall-wart) at the Voice Assistant device location.
Transformative Engineering also provides the stereo and stereo-mini cables often needed to complete the installation. The PSB-1 pair is connected via a CAT5e or CAT6 cable, terminated in T568B with RJ45 connectors, between the two baluns.
PSB-1 System Includes