Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
SurgeX - SX-AX15E - Surge Eliminator
Axess Elite brings a new level of connected sophistication to power management. Our IP addressable, surge elimination, and power conditioning management system allows service teams to protect, monitor, and control power distribution platforms remotely. This IP enabled surge eliminator provides two-way communication that manages system energy usage and gives technicians the power to sequence individual outlets and monitor power usage at a system level.
With Axess Elite, service teams can customize, synthesize, and monitor individual outlets and power settings via remote access. Axess Elite gives service teams the ability to manage power at the outlet level, control expansion units from the master unit, and monitor the system's energy consumption by each connected device. Using the Axess Elite interface, technicians can hard reboot locked up equipment remotely and schedule automatic triggers to AutoPing devices thus eliminating the time and costs associated with sending a technician onsite for a simple reboot. Additionally, Axess Elite collects rack temperature, voltage, and current draw measurements and compiles an internal history log file for advanced monitoring via a user friendly integrated interface. This sophisticated technology has been designed to promote facilities integration and works with most major control systems, including AMX and Crestron.
Backed with SurgeX Advanced Series Mode® surge elimination, Axess Elite includes robust power protection technology that eliminates all surge energy and protects equipment from AC surges and electrical transients, without producing harmful side effects such as ground contamination or common-mode disturbances.
This new line of connected protection sets the standard in power management and energy intelligent products, offering a smart, robust solution for any install.