Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Solidsteel - S5 Series - Metal Hi-Fi Audio Rack
The S5 Series is the actual expression of our essential philosophy. It is fruit of the union between the technical research dedicated on the functionality of our products and on the absolute care of the aesthetic sense that has always been accorded. Thanks to the priority assigned on the qualitative research dedicated over the years to the ideal materials, all the main characteristics of the previous products - made by welding processes - have merged with the most valuable technical properties improved over the years through the development of Hyperspike line. It born in this way a basilar range of equipments mainly characterized by the excellence, quality and simplicity of its components. The S5 Series products are distinguished by shelves designed and decoupled on two levels. The main shelves, perforated in their central areas, are processed with embedded particulars made of steel. The secondaries shelves, instead, via their placement on our new steel cones, generate the decoupling designed for our innovative system studied for the contrast of component’s vibrations. In particular, when placed on their relative steel discs (S Series PADS), our traditional steel spikes download toward the ground the set of accumulated vibrations from the whole structure during the normal use. This works finely to provide high levels of functionality. The aluminum tubes, as well as for the S3 Series, are filled with damping material (not grainy) and through their secure fastening system allow anyone to adjust the rack with preferred heights. Ultimately, the customization is combined with the product technology described above, where the users can always adjust the heights of the plates on the shelves in order to enjoy a valid technical equipment at the service of their facilities or systems.
Sustainability for each shelf
Outer Dimensions mm | inch
Inner Shelves Dimensions mm | inch