Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Roksan - Artemiz R-Series-7 Tonearm
The Artemiz has been regarded by many critics to be the most open sounding, dynamic and detailed tone arm available. Roksan is proud to announce the New Artemiz Precision Tone Arm that builds on the strengths of the highly regarded original. This Artemiz sets a new standard in tone arm performance that offers an unparalleled musical experience of vinyl replay.
The combination of the Acetal carrier, the Tungsten Carbide balls and the new arm tube coupling has eradicated the necessity of the arm tube damping which was originally achieved using rubberized paint or the foam strip used on earlier Artemiz tone arms. As a result the Artemiz is much more dynamic, 'quieter' with unsurpassed control.
Acetal Vertical Bearing Screw Carrier
This ensures only one metal to metal contact with the main bearing yoke.
12 Tungsten Carbide Bearing Balls; TMS2 type
To provide a much harder yet smoother bearing surface.
Titanium Coupling Ring for the Arm Tube/ Inner Yoke connection
This provides a superior contact combined with the required critical damping.
Improved Anti-skate Assembly
The new assembly delivers bias force more accurately to allow the cartridge to extract more information.
New Silicone Damping Rings for the Counter Weight Carrier
Improved isolation of the C/W assembly.
New Black Anodised Finish
The arm's entire tube and head shell is machined from a single piece of solid aluminum alloy and undergoes sixteen engineering operations to achieve the head shell construction, this ensures the arm's rigidity and hence promotes musical precision.
The Artemiz uses Roksan's Intelligent Counterweight System which dynamically optimizes the tracking force. Single point suspension minimises the transmission of unwanted mechanical noise to the cartridge and the low center of gravity improves dynamic stability. Unique pyramidal bearings lower friction and allow for rapid changes in direction and speed that tonearms experience.
Additionally, optimum matching to the weight of the cartridge is achieved using different counter weight blocks. The Artemiz fixing clamp and washer maximise the force required to couple the tone arm to the armboard correctly.
To ensure excellent signal transfer and complete noise immunity, the Artemiz is fitted with a printed circuit board in lieu of internal wires. Left and right signal tracks from the cartridge are shielded all the way by ground tracks on either side.
Unique arm tube, bearing and arm coupling design of the Artemiz increases the first resonance break of the arm to 1.4kHz almost 50% higher than other high end tone arms and thus provides the cartridge with the best platform to track records and retrieve maximum information with live performance like dynamics.