Free shipping only applies to orders with shipping address(es) to a contiguous U.S. State. Product(s) must show a "Free Shipping" image on product page to be qualified. Note that certain items above the $35 threshold may not be eligible due to manufacturer/distribution limitations.
Ground Shipping is usually delivered between 3-7 days depending on the location distance from our warehouse(s). Our primary warehouse is located in the state of Virginia. Typically, shipments will include a tracking number via UPS or USPS that should give you a more accurate delivery time estimate.
Sound Approach will match an Authorized USA Dealer's advertised price upon verification and release by the product manufacturer or distributor. Clients should contact Sound Approach at 877-370-1972 in order to request a price match. The following conditions must be met for a price match to be approved:
1. The price is from an authorized US Dealer verified by the product manufacturer and/or distributor.
2. The price must be above the manufacturer’s Minimum Advertised Price (MAP) as indicated by each vendor.
3. The request must be approved by the manufacturer and/or distributor of the product(s) in question following verification that the price meets the other requirements.
4. The product in question must be new, unused, and in unopened condition. Products that do not fall into this category are ineligible for the price match program.
Sound Approach will decline to price match on any price offered by an auction organization, website, or dealer not authorized by the manufacturer and/or distributor or if the request does not meet the above conditions.
Please contact Sound Approach for more information and questions regarding the price matching program.
SoundApproach has teamed up with numerous manufacturers and distributors to assure that you are receiving 100% genuine products. We have been granted permission to place each individual product on our website with their set MAP pricing. Any products showing discounts have been set forth by either the manufacturer or distributing company.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
Sound Approach will accept returns on most items within 30 days of the delivery date. Buyers are responsible for arrangement and cost of any return shipment. For the terms, conditions, and exceptions related to shipping and/or returns, please continue reading below. By placing an order, clients agree to the Terms of Service (ToS) in their entirety.
Special Order or Custom Order items, as indicated on the webpage in the Special Notice section for those applicable products may have different return terms and conditions. See the Special Orders, and Custom Orders section below for more information.
If the product you have purchased is incorrect, defective, or not to your liking, please contact Sound Approach as soon as possible. In order to find a solution which best suits the customer’s needs, Sound Approach may issue a store credit, refund, or exchange on any qualifying purchase(s) which fall within the 30-day return period and meet eligibility requirements as listed below.
*The below conditions are not all-encompassing. Please see the Shipping & Returns portion of the Sound Approach website for the full list of terms and conditions regarding returns.
Important Conditions:
1. Sound Approach will accept returns on most orders within 30 days of the delivery date of the order(s) in question. Some exclusions to this policy may apply.
2. All returns are subject to a 20% restocking fee. Some exclusions may apply.
3. Buyers must request a Return Authorization Number via email (info@soundapproach.com) in order to initiate the return process. Returns without an RMA will not be accepted by the Service Department. RMAs are valid for 14 days after issue.
4. Buyers are personally responsible for the arrangement and costs incurred on a return shipment(s). Sound Approach will not generate return shipping labels as stated in the Terms of Service. unless the item(s) received is defective or incorrect.
5. This list is not all-encompassing and other terms and conditions may be applicable.
6. By placing an order, a buyer agrees to any and all terms and conditions as listed on the Terms and Conditions portion of this website. Please see the following link for a full description of the ToS - https://soundapproach.com/terms-conditions
Please contact Sound Approach at 877-370-1972 or info@soundapproach.com with any questions regarding the Return Policy.
Shipping:
Music Hall - Cork Decoupling Turntable MatÂ
KICK OUT THE JAMS WITH MUSIC HALL'S CORK RECORD MAT!
Instruments pop to life. Crackle is reduced. Vocals are clearer and more dramatic. The background is quieter, soundstage wider and deeper. How does this thing work? The secret is in the 12 isolation discs surrounding the outside of the mat and the single larger disc for the center label. The discs lift and support the record while floating it above and decoupling it from the platter. This lowers record vibration and reduces acoustic feedback. Stylus tracking is improved and record wear reduced. The mat eliminates the grunge and leaves behind a rich, clear, dynamic sound.
Cork is the perfect material. It sucks up unwanted vibrations and releases the life and energy of the music. It's naturally non-static and non-adhesive making the mat perfectly safe for use on all platters and it won’t harm your records.
Cork grips the record better than felt so there’s less record slippage and fewer timing errors. The mat is thin, lightweight, and generally doesn’t require a VTA adjustment. Listen for yourself, the improvement is easy to hear.