Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
MasterSound - PH L5-v2 Pre-Amplifier with Phono (Class A)
Mastersound is an Italian company which produces class “A” tube amplifiers of the highest quality. With the PHL5 the listener will feel immersed in the music, absorbed in the execution of the piece, enjoying, in the most natural way, the details of the voices and the instruments played.
High-quality phono stage fitted 41dB / 47 kOhms.
Our philosophy is simple:
We produce amplifiers that arouse emotion, in which every note of music should precisely reflect the emotions of the composer and the performer. In addition to the technical excellence, our amplifiers satisfy the ultimate search for the life-like performance. Therefore, not only a perfect soundstage, focus, and dynamics are involved, but also a "spirit" quite rare in many systems - blend into the total synergy of your system.
The listeners feel immersed in the music and carried away through enjoying the life-like details of the instruments, in the most natural means possible... with emotion.
Mastersound amplifiers, except the tubes, comes with a five-year limited warranty covering defects in material and craftsmanship. During the warranty period, repairs are provided free of charge. Transportation costs, to and from, has to be paid by the owner of the unit.
Mastersound is the finest Italian crafted audiophile product on the market. Each order is custom-built and is typically delivered within 4-6 weeks from Italy. Please call for availability and delivery estimates.
Mastersound stands behind its products and their reputation is known widely to the audiophile world. Once your order is placed, there are no refunds or exchanges allowed.
Tube preamplifier + phono Class "A"