Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Grado - Professional Series - PS1000e Headphones
By using tone-wood clad with metal alloy we’ve obliterated two of the most vexing issues in headphone design: ringing in the chamber, and transient distortion. This gives audio professionals the security of consistent response throughout the frequency range. Did we mention they look awesome? You could pay more for headphones, but you can’t afford anything less.
This hybrid design has an inner sleeve of hand-crafted mahogany made by using the new series 'e' curing process. Its outer housing, machined from aluminum then chrome-plated, utilizes a special processing and casting method to increase the porosity of the alloy. This combination of wood and metal insures that the earphone chamber has no 'ringing' which might obscure detail or add coloration. The way the wood and metal housing moves air and reacts to sound vibrations is virtually unaffected by transient distortions. Grado has also designed the cable for the PS1000e; the twelve-conductor cable design uses UHPLC (Ultra-High Purity, Long Crystal) copper, improves control and stability of the total range of the frequency spectrum. The PS1000e also has a new 50mm driver and a newly re-configured voice coil and diaphragm design, resulting in unsurpassed speed and accuracy responses.
The cushion design creates the correct balance between the driver and housing to support the desired musicality. The cushion design also makes the PS1000e one of the most comfortable headphones in the world. Grado has taken all of our knowledge and over 60 years of experience in controlling resonances and eliminating distortions, and put them into our finest headphone ever, the PS1000e. Grado is unbelievably proud of this flagship product… listen and enjoy.
Driver Matched dB