Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Grado - Platinum V3 - Timbre Series Phono Cartridge
The Timbre Series V3 of wooden cartridges are hand-crafted at Grado Labs from a Australian Jarrah wood. An intricate procedure of curing is done between production steps to achieve optimal sonic quality. This series generator/stylus module is not replaceable allowing a redesigned one-piece magnetic circuit and a reduction of chassis resonances. The Timbre Series3 utilizes manufacturing and assembly techniques that result is musical perfection. The Timbre Series V3 should be used with only the finest equipment. Recommended tracking force 1.6 to 1.9 grams.
The Timbre Series utilizes manufacturing and assembly techniques of fantastic accuracy and precision, and the result is virtual perfection. The Platinum V3 Phono Cartridge should be used only with the finest equipment. The recommended tracking force is 1.6 to 1.9 grams.
The Platinum3 model uses a modified four piece OTL cantilever technology achieving a 10% tip mass reduction over the Prestige series and ultra-high purity long crystal (UHPLC) oxygen free copper wire in the coils.
The Platinum model uses Grado's specially designed elliptical diamond mounted on aluminum bushing, and the Sonata model uses Grado's specially designed nude elliptical diamond.
*All wooden series cartridges are 1/2" mount. 78 RPM styli are not available with these series.
*Note: All re-tipping on the Statement and Reference series will be done by Grado.
Controlled Frequency Response
Channel Separation at 1 KHz
Stylus Replacement Manufacturer
Phono Cartridge Weight