Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Final Audio - E2000 - Dynamic Driver In-Ear Headphones
Sound quality design based on the latest acoustic engineering and psychological research results. With high definition and flat, natural sound quality, this product could be considered a "standard"
Final Audio carried out the sound design of this product based on the latest acoustic engineering and psychological research results. Using the usual method of sound creation whereby certain high frequencies are emphasized, you're given to feel vivid sound when you first listen, but because of this, other ranges become clouded and hard to hear. With E2000, not creating a range that is emphasized makes for clear sound quality.
Added to this, giving high frequencies the slightest distinctiveness has you experiencing the same sense of realism you would if the music were played right in front of you. With this product, we've aimed at a sound quality that makes the music resound pleasantly for a "standard" whose value you feel the more you use it over time rather than just in its appeal when you first listen to it.
Sound creation based on acoustic engineering and psychology
We've carried out the sound design of this product based on the latest acoustic engineering and psychological research results. Using the usual method of sound creation whereby high frequencies are given a sharp peak and certain high frequencies are emphasized, you're given to feel vivid sound when you first listen, but because of this peak, the anteroposterior ranges are masked and hard to hear. With the E series, making the arc of the frequency response smooth overall ensured that no bands were masked, and we achieved high resolution.
Unique swing-fitting earpiece mechanism
With their swing fit mechanism, the earpieces can be swung left and right and tilted towards the audio canal for a perfect fit. These prevent changes in shape owing to the aperture of the earpiece coming into contact with the audio canal. The sound is transmitted directly to the eardrum, delivering clear sound.
6.4mm Diameter dynamic driver unit
The precision involved in assembling the parts for the driver unit is of the utmost importance. The small-aperture 6.4mm diameter dynamic driver unit boasts an extraordinarily high level of precision for this price range.
Highly rigid machined aluminum housing
Compared to a plastic housing, this housing machined from aluminum with an alumite finish firmly supports the driver unit and suppresses unnecessary vibrations. Fitting of a device for the mature listener, this is a design that has a simple shape and a high-quality texture matched with what could be termed classic sound quality.
Stainless steel mesh housing back
There is an aperture on the back of the housing which acts to extend the reproduction band of low frequencies. To prevent sound leakage from the apertures there is a filter inside, and stainless steel mesh has been added to the outside.
Original earpieces that come in 5 sizes
Two types of silicon differing in rigidity are employed for the sound conduit and for the earbud that comes into contact with the user's ear. The silicon used for the sound conduit is more rigid than that used for the earbud, and by having groove processing applied to it, combines both strength and flexibility. Soft silicon has been employed for the earbud, making for a comfortable fit and a high level of sound insulation. Comes in 5 sizes – SS/S/M/L/LL
Ear hooks that alleviate cable touch noise
With similar existing products, it was assumed that they would be fitted to ears of differing sizes; not only were they large in size, their appearance was rather too distinct, and it took a lot to get accustomed to fitting them. Having considered what the key to fitting the ear hooks was, we discovered a form that was smaller than existing ear hooks, that didn't utilize metal or resin wires and fit the ears of more people.
We've achieved something that is slim and does not have a foreign feel to it, making for the kind of comfort that has you forgetting you're wearing them. Cable noise – the unpleasant noise that occurs when the cable touches the user's body when they are walking – is dramatically reduced.
Original cable that suppresses touch noise
Taking touch noise into consideration, soft, flexible coated material has been employed. When using ear hooks also, it moves flexibly, making for a good fit.
Aging refers to the phenomenon whereby sound changes with sustained use over a set period of time. With the driver unit, the extremely thin film that is heated and shaped vibrates to create sound. The reason for this is not clear, but the stress from the adhesive and the stress applied when shaping the film settles down as it is used, and it is thought that perhaps micro-signals move more freely.
With this product, because of the small apertures, an extended length of time is necessary for changes according to aging become hard to identify. Generally, 150 ~ 200 hours of regular use increases delicacy and sound quality follows the intent of the original design.