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30 Day Return Policy
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30-Day Return Policy

Sound Approach will accept returns on most items within 30 days of the delivery date. Buyers are responsible for arrangement and cost of any return shipment. For the terms, conditions, and exceptions related to shipping and/or returns, please continue reading below. By placing an order, clients agree to the Terms of Service (ToS) in their entirety.

Special Order or Custom Order items, as indicated on the webpage in the Special Notice section for those applicable products may have different return terms and conditions. See the Special Orders, and Custom Orders section below for more information.

If the product you have purchased is incorrect, defective, or not to your liking, please contact Sound Approach as soon as possible. In order to find a solution which best suits the customer’s needs, Sound Approach may issue a store credit, refund, or exchange on any qualifying purchase(s) which fall within the 30-day return period and meet eligibility requirements as listed below.

*The below conditions are not all-encompassing. Please see the Shipping & Returns portion of the Sound Approach website for the full list of terms and conditions regarding returns.

Important Conditions:

1. Sound Approach will accept returns on most orders within 30 days of the delivery date of the order(s) in question. Some exclusions to this policy may apply.

2. All returns are subject to a 20% restocking fee. Some exclusions may apply.

3. Buyers must request a Return Authorization Number via email (info@soundapproach.com) in order to initiate the return process. Returns without an RMA will not be accepted by the Service Department. RMAs are valid for 14 days after issue.

4. Buyers are personally responsible for the arrangement and costs incurred on a return shipment(s). Sound Approach will not generate return shipping labels as stated in the Terms of Service. unless the item(s) received is defective or incorrect.

5. This list is not all-encompassing and other terms and conditions may be applicable.

6. By placing an order, a buyer agrees to any and all terms and conditions as listed on the Terms and Conditions portion of this website. Please see the following link for a full description of the ToS - https://soundapproach.com/terms-conditions

Please contact Sound Approach at 877-370-1972 or info@soundapproach.com with any questions regarding the Return Policy.

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AQ-DiamondLightning

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AudioQuest - Diamond - Lightning USB Digital Audio Cable (Single)

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Details

AudioQuest Product

AudioQuest - Diamond - Lightning USB Digital Audio Cable (Single)

No matter how you choose to connect with your music and media, AudioQuest provides a high-quality cable specifically designed for the job. Our complete line of USB cables includes four models now available with Apple’s® Lightning™ connector (as used on all recent iOS devices). Whether you’re connecting mobile devices to the USB ports common to so many car audio systems or streaming content to a home entertainment system, a high-quality, low-distortion cable is required for sound that is full-bodied, engaging, and three-dimensional. Thin and flat is a great look for an iPhone or iPad®, but it’s not how the music from those marvelous devices should sound!

USB (Universal Serial Bus) Audio:

For many applications, the speed of digital communication is important. Most visibly, “speed” is about transferring large files as quickly as possible, or carrying enough data for an HD video. For USB audio (and for HDMI audio), “speed” is critical not because of how-much how-fast, but because time relationships within a digital stream are critical to the reconstruction of the analog wave form that brings information, music and joy to our ears. Time-based damage (jitter) to this information within the data package makes the sound small and flat instead of 3D, harsh and foggy instead of smooth and clear.

SOLID PERFECT-SURFACE SILVER (PSS) CONDUCTORS

Perfect-Surface Technology applied to extreme-purity silver provides unprecedented clarity and dynamic contrast. Perfect-Surface Silver (PSS) is AudioQuest's highest-quality metal. Solid conductors prevent strand interaction, a major source of cable distortion. Extremely high-purity Perfect-Surface Silver minimizes distortion caused by the grain boundaries that exist within any metal conductor, nearly eliminating harshness and greatly increasing clarity compared to OFHC, OCC, 8N and other coppers.

HARD-CELL FOAM INSULATION

Hard-Cell Foam (HCF) Insulation ensures critical signal-pair geometry. Any solid material adjacent to a conductor is actually part of an imperfect circuit. Wire insulation and circuit board materials all absorb energy. Some of this energy is stored and then released as distortion. Hard-Cell Foam Insulation is similar to the Foamed-PE used in our more affordable Bridges & Falls cables, and is nitrogen-injected to create air pockets. Because nitrogen (like air) does not absorb energy and therefore does not release any energy from or into the conductor, distortion is reduced. In addition, the stiffness of the material allows the cable's conductors to maintain a stable relationship along the cable's full length, producing a stable impedance character and further minimizing distortion.

DIELECTRIC-BIAS SYSTEM WITH RADIO FREQUENCY TRAP

All insulation between two or more conductors is also a dielectric whose properties will affect the integrity of the signal. When the dielectric is unbiased, dielectric-involvement (absorption and non-linear release of energy) causes different amounts of time delay (phase shift) for different frequencies and energy levels, which is a real problem for very time-sensitive multi-octave audio. The inclusion of an RF Trap (developed for AudioQuest’s Niagara Series of power products), ensures that radio frequency noise will not be induced into the signal conductors from the DBS field elements.

CARBON-BASED 3-LAYER NOISE-DISSIPATION SYSTEM (NDS)

It's easy to accomplish 100% shield coverage. Preventing captured Radio Frequency Interference (RFI) from modulating the equipment's ground reference requires AQ's Noise-Dissipation System (NDS). Traditional shield systems typically absorb and then drain noise/RF energy to component ground, modulating and distorting the critical "reference" ground plane, which in turn causes a distortion of the signal. NDS's alternating layers of metal and carbon-loaded synthetics "shield the shield," absorbing and reflecting most of this noise/RF energy before it reaches the layer attached to ground.

ALL CONDUCTORS CONTROLLED FOR RF NOISE DIRECTIONALITY

AudioQuest USB Connector Types

Features


FEATURES: Solid Perfect-Surface Silver (PSS) Conductors Hard-Cell Foam Insulation Dielectric-Bias System with Radio Frequency Trap All Conductors Controlled for RF Noise Directionality Carbon-Based 3-Layer Noise-Dissipation System (NDS) Connector for Apple Mobile Devices (iPhone, iPad, iPod)

Specifications


SPECIFICATIONS: Metal Solid 100% PSS Silver Dielectric Hard-Cell Foam Noise-Dissipation System Carbon-Based 3-Layer NDS Jacket Black/Silver PVC Lengths Up to 3.0m