Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
AudioQuest - Carbon - Optical Digital Audio Cable (Single)
The audio frontier is all abuzz these days with the pleasure possible though HDMI, USB, FireWire® and Ethernet connections. However, these current generation digital technologies are only part of the story, just as the challenge of designing, manufacturing and choosing the best analog interconnects and speaker cables is as important as ever. The S/P-DIF (Sony® Philips Digital InterFace), which arrived in 1983 along with the CD, is still very much a part of our world today. S/P-DIF is transmitted through Digital Coax and Toslink fiber optics (EIA-J), making them still some of the most important cables in electronic entertainment.
While, thanks to HDMI, Toslink is not so often used to connect a DVD player to an A/V receiver, Toslink connectors are common on cable-boxes, TV sets, subwoofers, all sorts of products. And now, the 3.5mm Mini Optical connector, also somewhat incorrectly known as Mini-Toslink, is everywhere … from the 3.5mm dual-purpose headphone jack on a Mac laptop, to inputs on some of the finest portables.
For these many reasons, AudioQuest has refined and renewed our line of serious high performance OptiLink cables. All models and all lengths are now available Toslink to Toslink and Toslink to 3.5mm Mini Optical.
When the question is “how can a fiber-optic cable change the sound?” … the answer is easier to explain than for almost any other type of cable. If the light source were a coherent laser, firing into a vacuum, all the light would stay straight, arriving at its destination at the same time. Even if the LED light source in a Toslink system were coherent, the light entering a fiber-optic cable is scattered and dispersed by imperfections and impurities in the fiber. This can be measured as a loss of amplitude … but amplitude is not the problem, a 50% true loss would have no effect on sound quality.
The problem is that the dispersed light does get through the cable, but only after it has taken a longer path, like a pool ball bouncing off the side-rails, causing it to arrive later. This delayed part of the signal prevents the computer charged with decoding this information from being able to decode properly, or even at all. The inability to decode shows first at higher frequencies (not audio frequencies, this is a mono stream of digital audio information), so reduced bandwidth is a measurable signature of light being dispersed by a fiber. The punch line: The less dispersion in the fiber, the less distortion in the final analog audio signal presented to our ears.
There is another serious dispersal mechanism in the Toslink system. The fiber is a relatively huge 1.0mm in diameter, and the LED light source is also relatively large, spraying light into the fiber at many different angles. Even if the fiber were absolutely perfect, the signal would be spread across time because light rays entering at different angles take different length paths and arrives with different amounts of delay.
The almost complete solution to this problem is to use hundreds of much smaller fibers in a 1.0mm bundle. Because each fiber is limited as to what angle of input can enter the fiber, there is far less variety, and far less dispersion over time. This narrow-aperture effect is similar to how a pin-hole camera can take a picture without a lens … by letting in light at only a very limited range of angles, a picture can be taken, whereas removing the lens from a wider aperture would make photography impossible. Less light gets through a multi-fiber cable, but the light that does get into the fibers comes out within in a much smaller time-envelope.
So there is one problem, the dispersion of light across time … and two avenues towards a better result: less dispersion in the fiber (better polymers and ultimately quartz), and less dispersion by filtering the input angle. How simple is that! Listen and enjoy.