Do you really price match?
We will match any e-Commerce (Online store) Authorized USA Dealer's advertised price. Please call us toll free (877) 370-1972 and alert us to where you found the product cheaper. We will verify, and if the site is an Authorized US Dealer- we will match their price. However, if the price is below the manufacturer Minimum Advertised Price (MAP)- we will have to get authorization to match the price. We will not violate our signed agreements that we have with our vendors.
What about price matching from an auction site?
We do not price match any auction or "grey market" site.
Be advised, any purchases from an auction or unauthorized (grey market) websites can lead to future issues in regards to warranty or support. Most manufacturers will not honor any claims or warranty from these type of sales. Spend your money wisely by purchasing from an Authorized Dealer. In a lot of cases, saving a little bit of money can cost you more after the sale is completed.
We offer a 30 Day Return Policy should you choose to return a product for any reason.
Since 1972 Sound Approach has backed all items that we sell. If the product you have purchased is not right for you, let us know. We strive to find the right product for your unique situation. We will work with you to find a sound solution and recommend what product will resolve your issue. That being said, we will credit, refund, or exchange any product you purchase within 30 days of your purchase.
Certain products, may be returned, but are subject to a restocking fee of 20%. Please contact us to determine, before ordering, if the item will fall into this category. Usually it is for the high-end electronics & audiophile-grade speakers. We want to make sure that we match you with the correct product, so please call and speak to any of our technical experts prior to ordering.
Four Important Conditions:
1. We need to get the original box, manuals, and any materials that came with the product for you to receive a full refund- with no re-stocking charges. The item/product must still be in like-new condition.
2. If the item had Free Shipping and you are returning a non-defective product, the original shipping cost will be deducted from the total that will be refunded back.
3. Special Ordered items are not returnable (see below).
4. Once an RMA is issued- it is valid for 10 business days. After 10 days, the RMA is canceled and returns will not be accepted.
Shipping and handling charges cannot be reimbursed unless it is our mistake. Yes, we can make mistakes – not often, but it can happen.
Audeze - Replacement Headband for LCD Headphones
The daily use of LCD headphones over the years lends itself to the occasional need for headband replacement. As such, Audeze offers hand-crafted leather and non-leather headband replacements for our LCD line of planar magnetic headphones.
We spent time carefully designing and selecting materials for the assembly of our headband. At its core the headband is constructed with heat-treated spring steel that is powder coated to prevent corrosion. This base is then padded with foam and (as outlined in our earpad replacement) wrapped in your choice of either lambskin leather or leather-free microsuede to create the perfect, comfortable fit.
We worked with our leather supplier for three years to find the perfect material for our headbands. We finally found a luxurious, soft and supple black lambskin leather, and a slightly more expensive, lightly dyed and even more supple brown lambskin leather that were the perfect fit for our headphones. Both leathers are imported from a remote region in Italy.
Microsuede (Leather Free)
A number of you have told us you’d like an alternative to our leather products and we’ve responded by offering a leather-free microsuede (faux suede) option. The same care and diligence was applied to finding the perfect non-leather material fit for our headphones.
To ensure your headphones are comfortable even during long listening sessions we tried dozens of foam material before choosing an appropriate match. The gentle bumps on the underside of the headband are where high-density memory foam cushioning has been attached to offer the right amount of support.
Inspected by Hand
Our material experts carefully inspect each piece by hand so they can examine each and every detail. This ensures every headband is free from scratches, blemishes, uneven stitches, dots, or deformation common in lesser earpads.
What You Get
Using the drop down menu above, select your material of choice to purchase one replacement headband.